We respect your privacy and are committed to being transparent about how we handle your personal information. This policy is fully compliant with California law.
Orange Coast Cleaning Referral Agency ("Orange Coast Cleaning," "we," "our," or "us") is a cleaning referral agency based in Orange County, California. We operate the website located at www.orangecoastcleaning.co.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or request our services. Please read it carefully.
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide:
Information collected automatically:
We use the information we collect to:
We will not use your information for any purpose incompatible with the reason it was collected without first notifying you and, where required, obtaining your consent.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include:
Request disclosure of the categories and specific pieces of personal information we've collected about you in the past 12 months.
Request that we delete personal information we've collected from you, subject to certain exceptions.
Request correction of inaccurate personal information we maintain about you.
Opt out of the sale or sharing of your personal information (though we do not sell data).
Limit our use of sensitive personal information to only what is necessary to perform services you requested.
We will not discriminate against you for exercising any of your CCPA rights.
To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within 45 days. We may need to verify your identity before processing your request.
You may also designate an authorized agent to submit a request on your behalf. We will require written proof of authorization.
Orange Coast Cleaning does not sell or share your personal information as defined under the CCPA/CPRA. We do not exchange your information for monetary compensation or other valuable consideration with any third party for their independent use.
If you have questions about this practice or wish to confirm your data is not being shared, please contact us at [email protected].
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These may include:
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website. You may also opt out of Google Analytics by visiting Google's opt-out page.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including providing services to you and complying with our legal obligations. Specifically:
When personal information is no longer needed, we securely delete or anonymize it.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encrypted form submissions, secure email practices, and limited internal access to personal data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, wish to exercise your California privacy rights, or have a privacy-related concern, please contact us:
We will respond to all verifiable consumer requests within 45 days. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Our team is happy to answer any privacy questions — no legal jargon, just a real conversation.